Mastering Mediation and Intercultural Dialogue Course – Erasmus + KA1
The Mediation and Intercultural Dialogue Course, immersed in the heart of an intercultural Lisbon, offers an in-depth exploration of intercultural mediation, and diversity management. If you're a teacher, educator, social worker or other adult education staff our intensive Erasmus+ KA1 course in Lisbon is tailor-made for you.
About the Mediation and Intercultural Dialogue Erasmus+ Course
In an ever-globalizing world, the ability to mediate intercultural encounters and promote inclusivity is a vital skill for educators. Our Erasmus+ KA1 course in Lisbon focuses on equipping teachers with the knowledge, methodologies, and strategies necessary to facilitate the integration of migrants, manage diversity, and foster intercultural dialogue. Through the lens of intercultural mediation and communication skills, educators will gain valuable insights and practical tools to create inclusive and harmonious learning environments.
Learnings
Knowledge
- Key concepts and skills in intercultural mediation
- Strategies for intercultural communication and dialogue
Skills
- Promote awareness of diversity and interculturality
- Identify appropriate pedagogical resources for intercultural mediation
- Apply techniques and tools of intercultural mediation in diverse environments
Unlocking the Power of Intercultural Mediation: What to Expect
Participants in this dynamic course will embark on a 5-day journey of discovery and growth, gaining essential knowledge and skills in intercultural mediation. Here’s a glimpse of what you can expect:
Day 1: Mediation and Intercultural Dialogue – what is it?
- Identify and deconstruct stereotypes + contextualize
- Reflect on diversity in each context/country + systematise
- Identify and analise country hosting practices
- External activity – experience Intercultural Lisbon
Day 2: Who does intercultural mediation?
- Reflecting on the profile of key competences
- Role-play to deconstruct prejudices and work on competences
- Reflect on the development plan – packing the suitcase
Day 3: How do you do intercultural mediation?
- Identify emerging cultural conflicts – examples from each country
- Identify conflict-averting intercultural competences
- Experience the process of intercultural mediation – role-play
- Visit – Intercultural Lisbon
Day 4: Managing diversity in intervention settings – what challenges?
- Intercultural relations: experiences and professional contexts
- Welcoming and managing diversity
Day 5: Emotional management in mediation processes – what now?
- Identifying emotions in intercultural mediation processes – role-play
- Recognizing and experimenting with emotion regulation strategies
- Positive intercultural environments
- Certificates and final evaluation
Active Training Methodologies for Multicultural Classroom Strategies
Throughout the course, participants will engage in practical group work, short presentations on theoretical aspects, narrations, group dynamics, music, images, videos, and sharing pedagogical resources and practical cases. Guided cultural visits and visual facilitation will enhance the learning experience.
Upcoming courses
For groups of 8 or more people, the schedule can be adjusted.
Target Audience
This course is designed for a diverse audience, including:
Teachers and educators, Trainers, Educational coordinators, School career counselors, Special education teachers, Curriculum developers, Headmasters, Educational counselors, Psychologists, Social workers, Youth counselors, International exchange program coordinators or School management and administrative staff.
The course is designed to benefit professionals from a wide range of educational settings, including primary schools, secondary schools, vocational schools, training centers, adult education schools, higher education institutions, kindergartens, and non-governmental organizations (NGOs).
Format and location
In-person course, at the City of Lisbon Foundation headquarters in Lisbon
Duration
5 days
7-day course also available
Tuition and services included
Eligible for Erasmus+ KA1 funding
- Certificate of attendance
- Europass Mobility Document
- Administrative support
- Coffee breaks
- Cultural Activities
Certification
Lisbon City Foundation (OID E10100997)
Contacts
📞 +351 964 581 360
✉️ training@fundacaocidadedelisboa.pt
Alumni Experiences
What do participants in the Lisbon City Foundation courses say?
Training team
Almudena Ferro
Master's degree in Social Work, Welfare State, and Social Intervention Methodologies, with over nine years of professional experience in the field of community social intervention, in Portugal and Spain. Interested in social change projects, she has mainly worked in the areas of education, inclusion, human rights, children and youth, volunteering, and migration, as a technician and coordinator of social projects. As a certified trainer, she has created and implemented training programs aimed at volunteer networks, teachers, educators, and youth workers in the fields of interculturality, inclusion, and diversity management in educational contexts, both nationally and internationally.
Rute Machado
Master's degree in Educational Sciences, specializing in Educational Administration, and a bachelor's degree in Educational Psychology. Full member of the Portuguese Psychologists Association. Certified and accredited trainer for teacher training. She has experience since 2005 in community intervention, particularly in school settings, focusing on the development of personal, social, academic, and civic awareness programs for children and young people. Developed and implemented training programs for teachers, social workers, and volunteers, promoting academic success and education for development and global citizenship. Believes in positive change through respect and equality for all.
Camila Brito
Project technician and intercultural mediator, currently pursuing a Master's degree in International Relations, she has experience in youth projects at both national and international levels. She worked as a technician in the FOCO Project, conducting group sessions with young people in educational settings, aiming to promote self-awareness and develop soft skills among vulnerable youth, thus preventing school dropout and other risky behaviors, and enhancing academic success. She also facilitated the Erasmus+ Tools for YOU*! project alongside the LCF team and the Lisbon Youth Center. Additionally, she has experience in organizing Portuguese and literacy courses, as well as informal conversation groups for migrant and refugee populations.
Upcoming Training Courses
Check the next available dates
Intercultural Communication | Erasmus KA1 | june 2026
Teaching Human Rights in the Classroom | Erasmus KA1 | june 2026
Mediation and Intercultural Dialogue| Erasmus KA1 | August 2026
Mastering Intercultural Communication | Erasmus KA1 | August 2026
Teaching Human Rights in the Classroom | Erasmus KA1 | september 2026
Intercultural Communication | Erasmus KA1 | september 2026
Teaching the Future, Climate Action and Sustainability | Erasmus KA1 | October 2026
Mediation and Intercultural Dialogue | Erasmus KA1 | November 2026
Intercultural Communication | Erasmus KA1 | november 2026
In increasingly multicultural educational, community and organisational environments, the ability to communicate clearly and inclusively is essential.